Terms and Conditions

Welcome to Afriwia! These Terms and Conditions ("Terms") outline the rules and
regulations for using our website, www.afriwia.com ("Website"), and purchasing
our products. By accessing or using this Website, you agree to be bound by
these Terms. If you do not agree with these Terms, please do not use our
Website. 

1. About Us

Proudly made in Kenya, Afriwia is a women’s clothing brand designed to
celebrate all body types and sizes. From petite to plus-size (up to 4XL), we
believe every woman deserves to feel confident, stylish, and seen.

Our designs are a vibrant fusion of bold prints, striking colors, and versatile
silhouettes, created to suit every occasion. Whether you're dressing up for a
formal event, keeping it casual, or seeking something special for your
wardrobe, our collection has it all—from palazzo and wide-leg pants to short
and long dresses, occasional wear, and everyday essentials.

At Afriwia, sustainability is at the heart of what we do. We are committed to
using natural fabrics in our creations, ensuring that our clothing is as kind to
the environment as it is to your skin. Each piece is thoughtfully designed to
embody elegance, functionality, and timeless style.

Our mission is to redefine women’s fashion with inclusivity, sustainability, and
unapologetic self-expression.

2. Use of Website

● You must be at least 18 years old or have the consent of a parent or
guardian to use this Website.

● You agree to use the Website for lawful purposes only and in a way that
does not infringe on the rights of others or restrict their use and
enjoyment of the Website.
● Afriwia reserves the right to suspend or terminate your access to the
Website if you breach these Terms.

3. Product Information

● All products are described as accurately as possible, but colors and
designs may vary slightly due to screen settings.
● We reserve the right to modify or discontinue products without prior
notice.
● Prices are listed in Kenyan Shillings (Ksh) or US Dollars (USD) unless
otherwise specified and are subject to change without notice.

4. Orders and Payments

● By placing an order, you agree to purchase products in accordance with
these Terms.
● Payment methods include credit/debit cards, mobile money (e.g.,
M-Pesa), and other payment gateways as listed on the Website.
● Full payment is required at the time of purchase. Orders will not be
processed until payment is received.
● Afriwia reserves the right to refuse or cancel any order for reasons
including product unavailability, errors in pricing, or suspected
fraudulent activity.

5. Shipping and Delivery

● We offer worldwide shipping. Shipping costs and delivery timelines will
be calculated at checkout.
● While we strive to ensure timely delivery, delays may occur due to
factors beyond our control (e.g., customs clearance or courier delays).
● Afriwia is not responsible for any additional duties, taxes, or fees
imposed by the destination country.

6. Returns and Refunds

● We accept returns or exchanges for eligible products within 14 days of
delivery. Items must be unworn, unwashed, and in their original
packaging.
● Custom-made or personalized items are non-refundable unless
defective.
● Refunds will be issued to the original payment method after inspection
of returned items.

● Shipping costs are non-refundable, and return shipping fees are the
customer’s responsibility.

7. Intellectual Property

● All content on this Website, including text, images, logos, and designs, is
the intellectual property of Afriwia or its licensors.
● You may not reproduce, distribute, or use any content without prior
written permission from Afriwia.

8. Limitation of Liability

● Afriwia is not liable for any indirect, incidental, or consequential
damages arising from the use of our Website or products.
● Our total liability for any claim related to your use of the Website or
purchase of products will not exceed the amount paid by you for the
product.

9. Privacy Policy

● By using our Website, you consent to the collection, use, and disclosure
of your personal information as described in our Privacy Policy.
● Our Privacy Policy is available below and forms part of these Terms.

10. Governing Law

● These Terms are governed by the laws of Kenya. Any disputes arising
from these Terms will be subject to the jurisdiction of Kenyan courts.

11. Changes to Terms

● Afriwia reserves the right to update these Terms at any time. Changes
will be posted on this page, and the revised Terms will take effect immediately.

Privacy Policy for Afriwia

Effective Date: 01.01.2025
We are committed to protecting your privacy and ensuring that your personal
information is handled securely. This Privacy Policy outlines how we collect,
use, and protect your information when you visit or make a purchase from our
website. By using our site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

1.1. Personal Information

● Name
● Email address
● Phone number
● Billing and shipping addresses
● Payment information (processed securely through third-party payment
gateways)

1.2. Non-Personal Information

● IP address
● Browser type and version
● Pages viewed and time spent on the site
● Device information

1.3. Cookies

We use cookies to enhance your shopping experience, track site usage, and
remember your preferences. You can adjust your cookie preferences in your
browser settings.

2. How We Use Your Information

We use your information to:

● Process and fulfill your orders.
● Communicate with you about your order, promotions, or updates.
● Improve our website and services.
● Send marketing emails (if you’ve opted in).
● Detect and prevent fraud or unauthorized activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we
may share your information with:
● Service Providers: Third-party services like payment gateways, shipping
companies, and email marketing platforms.
● Legal Compliance: If required by law or to protect our rights, we may
disclose your information.

4. Data Security

We take the security of your personal information seriously and use
industry-standard measures to protect it. However, no online platform is 100%
secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:
● Access: Request a copy of the personal data we hold about you.
● Correction: Update or correct inaccuracies in your information.
● Deletion: Request the deletion of your data, subject to legal and
operational limitations.
● Marketing Opt-Out: Unsubscribe from our marketing emails at any time
by clicking the "unsubscribe" link.
To exercise your rights, contact us at sales@afriwia.com

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the
privacy practices of these third-party websites and encourage you to review
their privacy policies.

7. International Users

As we ship worldwide, your data may be transferred and processed outside
your country of residence. By using our website, you consent to such transfers
in accordance with this Privacy Policy.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for
legal and regulatory reasons. Please review this page periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact
us at:
● Email: sales@afriwia.com
● Phone: +254 748 971 197

10. Acceptance of Policy

By using our website, you consent to the terms of this Privacy Policy.

Thank you for shopping with Afriwia! We hope you enjoy our products as much
as we enjoy creating them for you : )